Step1. Power off phone.
Step2. Press and hold the:
a. VOLUME UP BUTTON
b. CAMERA BUTTON
c. POWER BUTTON.
Then release all buttons.
Step3. Scroll down to factory reset settings using the volume down button .
select –factory reset– by using the camera button.
Step4. Scroll up and select reboot.
Your Phone is now unlocked!
Hope this helps.
Any Questions – Email – datroubleshooter@gmail.com